The Energy Advice Exchange has published its discussion paper Efficiency First means Consumers First: the crucial role of energy advisory services in realising the EU’s energy ambitions. It is hoped that this paper will lead to a good discussion of our information and advice needs in our energy efficiency policies, particularly related to the buildings sector.
Today’s policies do not recognise the real and practical advice needs of consumers. After all, it is those consumers who will decide on whether to have a deep renovation – or any level of renovation – or not.
Consumers should be at the centre of EU energy in buildings policy. Active and engaged consumers are essential for Europe to achieve its ambition to move to a low carbon, secure and competitive economy. The EU policy package, though, barely provides for consumer support for energy efficiency and renewable energy investments, in the form of energy advisory services. There is an opportunity to refocus the policy package to raise the importance of consumers through this Autumn’s review of the two main framework directives to promote energy savings and renewable energy in buildings (Energy Performance of Buildings Directive [EPBD] and Energy Efficiency Directive [EED]). This briefing highlights the importance of providing energy advisory services that support the critical role of the consumer in realising the EU’s energy ambitions.